If the next shuttle is sold out, a reservation agent will assist you as needed in finding transportation from the ferry to the Burlington Airporter Shuttle office to catch the next available shuttle down to Sea-Tac Airport. If seats are available on the next shuttle, a reservation agent will transfer your reservation to that shuttle. If you miss your scheduled shuttle due to a delayed ferry, please call (866) 235-5247. As a result, Bellair Airporter Shuttle is not responsible for delays or missed shuttle reservations as a result of late-arriving ferries.

Unfortunately, Bellair Airporter Shuttle is not in partnership with Washington State Ferries. Can I just go on the next available shuttle? weather, mechanical issues, not on time) and I will miss my Airporter Shuttle. BUT, they need to address the deceptive booking practices.My ferry is arriving late (i.e. Again, we love the service and the drivers. He did not seem that concerned (like he's had this complaint before.many times?) and after I stated my case a 2nd time, he said he'd pass it along. I told Sam I felt the system is VERY misleading on both the 'Senior' option (pricing?) and the number of passengers as it only let's you enter one name. refund, but they will charge me a $5 fee and have to wait up to 10 days for it Fortunately, we will have need of their service again, so I chose the credit option. I explained the situation and he informed me the only two options for a refund would be: 1. So I called their 866 number, spoke to Sam. Then I checked the second email to discover it was for one person. And no 'Senior' noted or difference in pricing. I received the emailed confirmations and that is where is became very clear, the first reservation for was two people, listed only under one name. So I thought, again mistakenly, that this must be for the 'Senior'. Entered all info and noticed the price was half of the first one.

Then it went to the payment page, where I mistakenly thought it was only for one person, as I had only entered one name. Next step was to enter the first name, so I assumed. I selected two people, one as a Senior and one as an Adult. As well as pricing options as outlined on the site: Adult, Senior, Youth. Though we love the shuttle, the reservation system is very misleading if you book more than one person as a time.

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